Thursday, December 18, 2014

Starhub TV and Fibre Termination

For the record, I called Starhub (1633) to ask what exactly do I have to return, if I want to cancel my Fibre Broadband and TV subscriptions.

The prompt reply:
  • Starhub Cable TV
    • Set-top box;
    • Power supply;
    • Remote;
    • and RCA cable (the one with the white-red-yellow connectors)
  • Starhub Fibre Broadband
    • Optical Network Terminal (likely Nucleus brand, white box);
    • Power supply;
    • and optic fibre cable (yellow, with green ends, connected to the wall terminal)
These items have to be brought to one of their Customer Service Centre outlets to be returned.

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